This page is a hub for the common categories of issues relating to Game Clients. Should your issue not be listed here, please open a Technical Support ticket, stating as such.

Users who open a Support Ticket for an issue listed here, without having tried any of the resolution steps, will have their tickets closed.

My game won’t start or crashes before reaching the main menu!

My game keeps crashing to desktop while playing!

I can’t connect to servers!

The Server list won’t load, and I’m getting an error!

I’m being kicked from servers!

I’m seeing an error about a “Global ban”! What do I do?